Flexible options
Start with a model
built around your needs.
We consider your channels, inquiry volume, and coverage needs to shape a service proposal for your team.
For growing and established teams
Managed service
Ongoing inquiry support for businesses that need a consistent customer follow-up operation.
- Coverage shaped around your operation
- Team quality and performance reviews
- Coordination with your existing tools
For small and medium businesses
Starter support
Core support for businesses looking to improve inquiry follow-up with a scope suited to their workload.
- Define the core services you need
- Set coverage around inquiry volume
- Agree on a quality review process
For dedicated coverage
Dedicated agent
An agent assigned to your operation and trained on your systems, workflows, and customer conversations.
- Set the agent’s responsibilities
- Define working hours and coverage
- Agree on reporting and escalations
